Product Disclosures
All icons, items and imagery used are for illustration purposes only. Terms, Conditions, and Limitations apply. Please contact a customer engagement specialist for more information. Items provided are correct at the time of publication.
Full FAIS disclosures are supplied as part of purchased product documentation. Product-specific disclosures are as follows:
Credit Shortfall, Deposit Cover, Credit Shortfall & Deposit Cover Combo, Warranty
Credit Shortfall, Deposit Cover, Credit Shortfall & Deposit Cover Combo, Warranty products are insured by Licensed Non-Life Insurers and Authorised Financial Services Providers which, depending on the relevant distribution channel used, may either be Hollard Specialist Insurance Limited (Company Registration Number 1966/007612/06 & FSP Licence 25511) or Centriq Insurance Company Limited (Company Registration Number 1998/007558/06, Licence Number I180 & FSP Licence 3417).
All products listed above are insured by the said insurers. Customer care & claims are administered by M-Sure Financial Services (Pty) Ltd (Company Registration Number 2002/022941/07 & FSP Licence 21799), an Authorised Financial Services Provider. The specific insurer will be confirmed in the policy terms and conditions, as well as product limitations and exclusions.
Excesses/Deductibles applicable to Credit Shortfall and Credit Shortfall & Deposit Cover Combo product:
The following deductibles apply to claims under the Violation Cover:
| Type of vehicle | Deductible |
| A private type vehicle which means private motor vehicles, light delivery vehicles with a gross vehicle mass of not more than 3 500 kg (three thousand five hundred kilograms), motorcycles, trailers with a carrying capacity of not more than 750 kg (seven hundred and fifty kilograms) and caravans. |
R3 000 (three thousand rand) PLUS R3 000 (three thousand rand) if the vehicle was being operated by someone who is not the regular driver as stated in the underlying motor comprehensive schedule. |
| Taxis which means vehicles with a gross mass of not more than 8 700 kg (eight thousand seven hundred kilograms) used for the carriage of passengers for reward and for social, domestic and pleasure purposes. |
20% (twenty percent) of the sum insured or market value or retail value as stated in your comprehensive motor insurance policy PLUS An extra R5 000 (five thousand rand) if the driver cannot provide a Professional Driving Permit. |
| Commercial vehicles with a gross vehicles mass in excess of 1 500 kg (one thousand five hundred kilograms) and up to a maximum of 8 700 kg (eight thousand seven hundred kilograms) and trailers with a carrying capacity of not more than 750 kg (seven hundred and fifty kilograms). |
10% (ten percent) of the sum insured or market value or retails value as stated in your comprehensive motor insurance policy PLUS An extra R5 000 (five thousand rand) if the driver cannot provide a Profession Driving Permit. |
Credit Life
Credit Life products are insured by Licensed Life Insurers and Authorised Financial Services Providers which, depending on the relevant distribution channel used, may either be Hollard Specialist Life Limited (Company Registration Number 1994/001332/06 & FSP Licence 18146) or Centriq Life Insurance Company Limited (Company Registration Number 943/016409/06, Licence Number I078 & FSP Licence 7370).
Credit Life products are insured by the said insurers. Customer care & claims are administered by M-Sure Financial Services (Pty) Ltd (Company Registration Number 2002/022941/07 & FSP Licence 21799), an Authorised Financial Services Provider. The specific insurer will be confirmed in the policy terms and conditions, as well as product limitations and exclusions.
Credit Life – mandatory or optional
- You are not obliged to take credit life cover if you have existing life and disability policies in place that provide sufficient cover.
- This product is not mandatory and is optional, which means that you can choose whether or not to take this cover. A mandatory product is one where you would not have a choice.
Interior & Exterior Protection
All Interior & Exterior Protection offerings are provided by SA Vehicle Maintenance (Pty) Ltd (Company Registration Number 2000/009578/07), a subsidiary of M-Sure Financial Services (Pty) Ltd. Customer care & claims are administrated by M-Sure Financial Services (Pty) Ltd.
